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A friend of mine broke her dongle (she kept it on her keychain) and called
apple. After begging for a while (apple told her at first she'd have to buy
Logic 7 Pro again, despite the fact she had just bought it) the rep gave her
a "second chance" and sent her a new dongle to replace the one she
broke.
Good luck!
--
Age is all imagination. Ignore years and they'll ignore you.
-Ella Wheeler-Wilcox
On 04.10.2006, at 18:08, K V wrote:
> A friend of mine broke her dongle (she kept it on her keychain) and
> called
> apple. After begging for a while (apple told her at first she'd
> have to buy
> Logic 7 Pro again, despite the fact she had just bought it) the rep
> gave her
> a "second chance" and sent her a new dongle to replace the
one she
> broke.
I expect some problems with a lost dongle but if she can return the
broken dongle and pays for the replacement she should get it without
featherbrained comments.
Even a lost dongle should be replaceable if one can supply the usual
papers like an official notice of loss. The process might depend on
government end user laws which apply at the point of purchase.
Apart from the fact that each statement in any agreement has to
follow government law to be valid, we buy software and not dongles.
The Logic License Agreement describes that correctly: "The Apple
Software is protected by an XSKey (Expandable System Key), which is
included with your purchase of the Apple Software." So what?
___
Peter Ostry
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