i lost my dongle a few days ago, what do i do? is there anywhere i can contact to get a new one? or am i screwed..

Ario Farahani wrote: > Message posted by Ario Farahani <ariofarahani@hotmail.com>: > > i lost my dongle a few days ago, what do i do? is there anywhere i can > contact to get a new one? or am i screwed.. > > Apple might be a really good place to start. -- Chris http://www.monotrematamusic.com http://www.myspace.com/monotremata http://www.descentrecords.com

On Oct 3, 2006, at 5:48 PM, Chris Coccia wrote: > Ario Farahani wrote: > > Message posted by Ario Farahani <ariofarahani@hotmail.com>: > > > > i lost my dongle a few days ago, what do i do? is there anywhere > i can > > contact to get a new one? or am i screwed.. > > > > > > Apple might be a really good place to start. > > -- > Chris > > http://www.monotrematamusic.com > http://www.myspace.com/monotremata > http://www.descentrecords.com Chris, if only it were true that Apple was the best place to start... after years of reading about others who lost their dongles (what a phrase), I at last lost mine six or seven months ago... i called Apple three times* and was finally put in touch with their Pro Apps people... what a treat! they took my order for a new dongle without complaint... but oh, by the way, the dongle costs $999... no, no, I said, I just want a replacement dongle... two different Pro people tried to tell me the only way to get a dongle was through full versions... finally the 3rd person knew what I was talking about and was prepared to sell me a replacement for $99, provided I had proof of ownership... the trouble was: they would only accept proof of ownership from the ORIGINAL purchase of Logic... I have proof of ownership from my last two or three upgrades, but not the original (I don't even remember my original version at this point... but it was in the mid-1990s from emagic)... no matter what else I said, she stood firm on the original proof of purchase so I was out of luck. with all the unbillable time I was spending trying to get the $100 dongle, I gave up... worked exclusively in Reason/Live/PT for a while then recently purchased another full install... Ario, hope you have better luck, ++++++++++++++++++++ craigSwanson craig@craigswanson.com continuing to test via... http://builttobe.typepad.com/destroyed/ *why three times? transfer/hold, transfer/hold, transfer/ disconnect... i don't know how their system works, but if you're on hold long enough, sometimes you just get sent back to the user- friendly dialtone.