> > Like many members here, I'm one of unfortunate ones whose > authorization code didn't > work. So I called Emagic USA tech support Monday. The phone was busy. > I called a few > minues later. Still busy. I called and called and called. Suddenly I > got through but all I > heard was "This is Emagic tech support AFTER HOURS. Please call back > during the normal > business hours." >[snip] I simply emailed them at info@... I received this email response in a few days which included a new code that worked. Dear customer, You recently received permanent XSKey access codes for your Emagic products. We have subsequently learned that, in some cases, these codes may be faulty. This is indicated by one or more of the following symptoms after entering the codes: 1. The alert "This module will expire in -1 day" 2. The code is accepted but does not permanently authorize your product 3. The alert "XSKey communication error" Therefore, new XSKey access codes have been created for you, and are included in this email.