Emagic staff is not your K-mart sales people, you do not own them or force them to be on this list, neither they are obliged to tell you anything MR. Consumer, I think you should try Stainberg for that and switch to Cubase immediately since it seems the reference to all your complaints... This reminds me with the bad customers that walked into the bakery store where I worked at back in college... > To be honest though, I > don't really care, because I'm a consumer, a customer, a client, and as such > I look at things from an end users point of view. I expect to receive what > I pay for, not to lose days of work trying to get it to work properly, to > receive technical support in the manner in which it was promised, and to be > kept informed of when outstanding issues are being addressed and when > updates are due.