My XSKey authorization window formerly showed "Authorized" (or words to that effect) for my registered Logic 5.5.0 Emagic products (LAP, ES2 and EXS24mkII). Suddenly I have "activate Demo" on _all_ Emagic products listed in the XSKey window. Here's the full story: * _all_ products show "activate Demo..." at this time. * My registered products were labeled "Authorized" when I entered their permanent codes (and remained so for months), but are labeled "activate Demo..." now. They are working -- but for how much longer? * The free synths are "activate Demo..." and work without being activated. (I don't think I ever activated these before and I'll certainly not activate them while they are working! ;^) * the extra cost synths are "activate Demo...," and they don't work. They just post an invitation for me to activate them. Thus they are the only items properly labeled. Wait, I lied. I activated EVB3's Demo early on and it expired in due course. Therefore it is incorrectly labeled now. There is nothing about this problem on www.emagic.de, nor InfoWeb, nor here on LUG that I can find. I will post a request for help to info@..., but judging from certain LUGers' experiences a response is not assured. Has anyone encountered this problem? Any suggestions? Thanks, Bob Penick Win98se Logic Audio Platinum v5.5.0, ES2, EXS24mkII XSKey firmware 23-0 SoundDiver OEM for Roland JV-1010, v3.0.2 1 gHz Pentium III, ASUS CUSL-2-C motherboard 256MB RAM ATI Radeon VE 32MB Dual video card IBM 7200RPM 40MB HD Model IC35L040AVER07 Aardvark Direct Pro LX6 audio interface (ASIO) MIDIman Multimixer 6 ----- End post

--- In logic-users@yahoogroups.com, "rpenick2001 <rpenick@a...>" <rpenick@a...> wrote: > My XSKey authorization window formerly showed "Authorized" (or > words to that effect) for my registered Logic 5.5.0 Emagic > products (LAP, ES2 and EXS24mkII). Suddenly I have "activate Demo" > on _all_ Emagic products listed in the XSKey window. > <snip> Has anyone encountered this problem? Any suggestions? I telephoned Emagic USA Support about this and was advised not to touch anything since all tools I'm entitled to use are working and since no expiration date is lying in wait for me (or so I'm told). David, the tech, has not seen this problem before. In the interests of time I did not press the matter further, but I suspect the XSKey firmware has a bug. Perhaps a Demo period expired and the firmware wrongly reset the labels of all products to "activate Demo..." instead of updating the label of just the one with whatever. If others experience this problem I hope they will post the news so that it can be reported as a confirmed bug. Innocent people shouldn't have to suffer the shock of seeing all their authorizations disappear without warning. Regards, Bob Penick