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From: Cyril BLANC <blanc.cyril@xxxxxxx.xxx
Date: Fri, 19 Nov 1999 at 3:58:05 PM
Subject: Re: Unresponsive EMagic
Message #8047
Tony Maxwell wrote: > From: Tony Maxwell <tony@...> > > >> Has anyone else tried to get information from EMagic via email? I've > >> written a couple of times and received zero, nada, no response whatsoever. > > > > Are you registered? I believe they ignore questions from unregistered users > > (fair enough, too!) > > I'm registered, and I once e-mailed with a question. I got a reply from > Emagic Denmark, but it was very late, and the reply made it clear that the > person who responded had not even read the support form that I submitted. I > haven't bothered to try Emagic's e-mail support since, and have more or less > written it off as un-serious. I must add, however, that Emagic USA's > telephone support was very good back when I lived in the US. Perhaps the > support in Germany is good, but here in Denmark, all we really have is this > list - which in fact makes for an excellent support service. > Tony Maxwell Same for me no answer since 09/15/99. Does anybody has the new telephone line of Emagic in France ? Cyril
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