>> Has anyone else tried to get information from EMagic via email? I've >> written a couple of times and received zero, nada, no response whatsoever. > > Are you registered? I believe they ignore questions from unregistered users > (fair enough, too!) I'm registered, and I once e-mailed with a question. I got a reply from Emagic Denmark, but it was very late, and the reply made it clear that the person who responded had not even read the support form that I submitted. I haven't bothered to try Emagic's e-mail support since, and have more or less written it off as un-serious. I must add, however, that Emagic USA's telephone support was very good back when I lived in the US. Perhaps the support in Germany is good, but here in Denmark, all we really have is this list - which in fact makes for an excellent support service. Tony Maxwell