Greetings all, Well I've definitely figured out how to get their attention. EMagic appparently reads this group avidly as Dave Smith called me at home last night. FWIW the upgrade to Platinum from Gold is $350 so I won't be doing it right away (gotta save a few pennies). I'm just glad I figured out how to get their notice (slinking back to lurking mode). Cheers, Steve Chandler From: "jim" <tunesmythe@...> Subject: Re: Unresponsive EMagic Sorry you are having trouble. I get good results by using email. Jim Sent: Wednesday, November 10, 1999 11:28 AM Subject: [LUG] Unresponsive EMagic > From: steve@... > > Greetings all, > > Has anyone else tried to get information from EMagic via email? I've > written a couple of times and received zero, nada, no response whatsoever. > Is the address emagic@... valid (it's what's on their website)? I