Okay...I've tried unplugging the dongle, and leaving it off for about 2 hours, then (with mycomputer shut off) plugging it back in and rebooting... logic still doesn't see it i dont use my mouse on that serial port its set up as com1 (3f8, irq4), but the other port is set as com2 (2f8, irq3), so if i do have it plugged into the wrong one, the other port should be detected windows can see my serial ports fine key finder doesn't do any good, it cant see it either ive had this problem since i first installed, but it seemed that if i tried it and then waited, then after a while it would work (had to get "warmed up" i guess, but now it doesn't seem to work at all... could it be a faulty key? thanks FAB