--- In logic-users@yahoogroups.com, Hans Hafner <hanshafner@g...> > I oftentimes feel I'm a Betatester myself with having paid a couple > of thousand dollars for this software, and being treated by support > like I'm using the software for the first time. > > I think the kind of communication we would like to have with Emagic > is respectful and customer oriented instead of marketing oriented and > that's what we have right now. Because it's much easier to market new > features than the removal of bugs. > > Jeremy, on the new LUG-site, will there be some form of > polling/petition thing that collects requests / reports and thereby > makes it easy for the users to monitor progress, communication and > above all an open ear on the behalf of Emagic? > > I don't think it's in anyones interest to have this software go away > due to a lawsuit that won't help anyone... > > Cheers > Hans Hans, I agree with everything that you say above and would also point out that my original mail was written in the midst of a fit of fury at having lost so much work while performing such a basic operation. The fact that I have not (up to now) felt the need to regularly save out new copies of a Logic file is a tribute to its past stability, but the fact that I will now do so is an indictment of its current instability. As well as detailing the operations that led up to the error to the list, I also submitted a bug report to emagic, and would agree with you that it is beneficial do so. Paul -- Paul Zimmer ZAP! (Zimmer Audio Production) www.zimmeraudio.com